Confidence In Every Log In, 24/7 Specops, An Outpost24 Company
Specops Verified ID

Verify Any Caller At Your Service Desk In Seconds

Government ID And A Live Face Check, In Seconds.

Government ID and a live face check confirm a real, present person before any password reset or account unlock. Nothing for employees to enroll in, nothing new to install.

49 reviews on Gartner Peer Insights Part of Specops, an Outpost24 company
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See It On Your Own Service Desk

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No commitment. We will show you a verified password reset on your own service desk.

The Risk

The Service Desk Is The Easiest Door Into Your Network

Most help desks still confirm identity with details a determined attacker can find or guess: a name, a date of birth, an employee ID. Impersonation at the service desk is the most common way attackers get their first foothold, and one wrong reset can hand them the keys.

01

A Convincing Call

An attacker phones the help desk posing as an employee who is locked out and under pressure to get back to work.

02

A Reset They Should Never Get

Knowledge-based questions get answered. The agent resets the password in good faith, with no way to prove who is really calling.

03

Access In Minutes

With working credentials, the attacker moves straight into email, files, and core systems before anyone notices.

Identity Verified
Gov ID scanned16,000+ document types
Live face checkPhotos and masks rejected
In The Specops:ID App

The Caller Proves Who They Are Before Anyone Touches A Reset

  • The caller scans a government ID in the free Specops:ID app, on iOS or Android. Nothing for your employees to pre-enroll.
  • A live face check uses AI analysis of real facial movement and depth to confirm a present person. Photos, videos, and masks are rejected.
  • The result is validated against the user's record in Active Directory, so the agent is acting on a verified identity, not a good guess.
  • Sensitive data is encrypted and cleared right after each check.
How It Works

Three Steps To A Verified Caller

Verified ID adds real identity proofing to the moment that matters, without slowing your agents down.

Step One

Scan A Government ID

The caller opens the free Specops:ID app and scans a passport, driver's license, or national ID. Over 16,000 document types across 254 countries are supported.

Step Two

Confirm A Live Person

A live face check uses AI analysis of real facial movement and depth to prove the person is physically present. Photos, videos, and masks are rejected.

Step Three

Reset With Confidence

The agent sees a verified result and only then resets the password or unlocks the account. It runs inside Secure Service Desk and uReset with no new deployment.

What You Get

Identity Proofing Built For The Service Desk

Real document and biometric verification, wired into the tools your team already uses.

16,000+ ID Document Types

Passports, driver's licenses, and national IDs from around the world.

254 Countries And Territories

Verify your workforce wherever your people are based.

Live Biometric Liveness

Blocks photos, videos, and masks with AI-driven presence checks.

Free Specops:ID App

Available on iOS and Android. Nothing for employees to pre-enroll.

Native To Your Stack

Works inside Secure Service Desk and uReset. No separate install.

Private By Design

Sensitive data is encrypted and cleared right after each check.

16,000+
ID document types
254
Countries and territories
2
Native integrations
0
New apps to deploy
Trusted Foundation

Built On A Platform Security Teams Already Rely On

Verified ID is the newest product from Specops, an Outpost24 company. Specops password and service desk tools protect identities at organizations worldwide.

49
Gartner Peer InsightsVerified customer reviews of Specops
O24
An Outpost24 CompanyBacked by a global security platform
AD
Active Directory and Entra IDResets handled where you work
Get Started

See Verified ID On Your Own Service Desk

Enter your details and pick a time. We will show you exactly how a verified password reset looks for your team, on your systems.

  • A live walk-through of a verified reset, start to finish
  • How the ID scan and live face check work in the Specops:ID app
  • How it fits Secure Service Desk and uReset with no new install
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